Booking Policy
Card on File
A valid credit or debit card is required on file for every booking.
By booking an appointment, you authorize Composition to charge the card on file for any applicable late cancellation or no-show fees described below.
Payment information is handled through the payment-processing system connected to our Acuity Scheduling account.
Cancellations and Rescheduling
We require at least 24 hours' notice to cancel or reschedule an appointment.
You may cancel or reschedule using the appointment-management link provided with your booking, when available.
If you have trouble making a change online, contact contact@compositionesthetics.com.
Appointments canceled or rescheduled at least 24 hours before the scheduled start time will not incur a cancellation fee.
Late Cancellations
Appointments canceled or rescheduled less than 24 hours before the scheduled start time are subject to a fee equal to 50% of the scheduled service price.
The fee will be charged to the card on file.
No-Shows
Missed appointments without notice are subject to a fee equal to 100% of the scheduled service price.
The fee will be charged to the card on file.
Late Arrivals
Appointments are held for 15 minutes after the scheduled start time.
If you arrive 15 minutes or more late, your appointment may need to be canceled and treated as a late cancellation, with the 50% late cancellation fee applied.
Arriving late may also limit the time available for your service.
Outstanding Fees
Outstanding cancellation or no-show fees must be paid before another appointment can be booked.
Composition may make exceptions to this policy when appropriate.